A chatbot that answers the same five questions on repeat.

A chatbot that handles the basic enquiries your website gets every day. Books appointments, answers FAQs, hands off to you when it matters. Priced to your project.

What it does

The repeat questions, handled.

Trained on what you actually offer, your pricing, your areas, your hours. Not a generic widget.

Answers FAQs

"Do you cover Faversham?", "How much for a small kitchen?", "When can you come?", answered instantly.

Captures leads

Name, email, phone, what they need, gathered in conversation, not on a form.

Books appointments

Connected to your calendar so visitors can book without waiting for a reply.

Hands off properly

When a real question comes up, it hands over to you with the conversation already summarised.

Trained on your business

Pricing, services, areas, hours, common scenarios. Not a generic FAQ widget.

Works out of hours

Answers visitors at 10pm or on a Sunday so a real lead is not lost overnight.

Case studies

Recent work · AI Chatbots

Servoro

Website Build, Brand Foundations

A new facilities management firm launching with a real, professional online presence from day one. Built to win the kind of enquiries the business actually wants.

How To Automate My Business

Web Design, Local SEO

The platform launched as a fully positioned authority in the UK SME automation space, with structured content driving organic visibility and qualified consulting enquiries from day one.

Therapy Hair Body & Nails

Web Design, Local SEO

A complete website rebuild replacing an outdated, poorly performing site, mobile-first, conversion-focused, and structured with dedicated treatment pages to capture local beauty searches.

Before you enquire

The awkward questions, answered.

What does it cost?

There is no price list, and no packages or tiers. Every job is quoted against the brief, because a five-page site for a sole trader and a booking system for a salon chain are not the same job. Tell us what you need and you get a figure, usually within a day. Any fixed price you see quoted for us elsewhere is out of date or invented.

Am I tied into anything?

No monthly retainer and no rolling contract. There is no minimum commitment beyond the work itself. Paid work is delivered under a written agreement sent to you before anything starts, and nothing on this website is a binding quote.

How fast do you reply?

Usually within a day. That is what happens in practice, not a service level agreement: there is no guaranteed response window and we do not pretend otherwise.

Are you a certified partner agency?

No. We are not a Google Partner, a Meta Business Partner, or any similar badge holder. If a certification badge is on your checklist, we are not the right fit and a larger agency will suit you better.

Who this suits

Everyday businesses across Kent and beyond: trades, professional services, hospitality and retail. Usually owner-run, usually without anyone in-house looking after the website.

Who it does not

  • You want to pick a package off a price list without a conversation about the work.
  • You need a contractual response time or an uptime SLA in writing.
  • You want an agency with vendor certifications and a named account manager.
  • You want someone to run your ad spend month to month.

Written by John Lally, who runs Business Sorted Kent and does the work on these projects. How we write and check what we publish.

Full terms are on the terms and conditions page.

FAQ

Questions about AI chatbots

An AI chatbot is an intelligent assistant embedded on your website that can hold natural conversations with visitors. It answers questions about your services, captures contact details, qualifies leads, and books appointments, 24 hours a day, 7 days a week, without any human intervention.

Get in touch

Want fewer "what do you charge?" emails?

Tell us what your top five questions are and we will quote a chatbot that answers them.

Get in touch